Jan. 2024
Symptom:
- White screen when starting google chrome, high activity on several processes, chrome closes after approx. 30 seconds
- MS Edge / MS Edge enterprise does not start, white screen, high activity on approx. 20 threads, hangs forever
- New teams does not start, long loading screen, ends in error message
Observed on:
- Windows Server 2022 Terminal services, both on console and in RDP sessions
- On a farm of several servers, 2 out of 4 display on or more of the symptons
Workaround:
- Renaming the executable for chrome.exe to something else (even chrome1.exe) makes the application work.
- Adding –disable-gpu or renaming msedge.exe to msedge.exe makes the application work
Cause:
- The CEF sandboxing does not play nice with Windows IFEO options that may be set and did not cause problems in the past.
Resolution:
- Evaluate the registry keys under
HKEY_LOCAL_MACHINE\SOFTWARE\Micorsoft\Windows NT\Currentversion\Image File Execution Options - Save and then remove registry keys related to the named applications.
After removing the keys the sandboxing will no longer crash with an (unrelated?) GPU error and the application will work as normal.